Questions? Contact Us
If you have any questions about PHP (HMO SNP) or would like to enroll, please do not hesitate to contact Member Services. We are here to help you understand the plan and how it works. If you would like printed copies of the documents available on this website, please also contact us.
Call: (888) 456-4715 (TTY 711) Hours are seven days a week, 8:00 a.m. to 8:00 p.m. From October 1 through February 14, Member Services agents are available to speak with you 8:00 a.m. to 8:00 p.m., seven days a week. From February 15 through September 30, Member Services is closed on Saturdays and Sundays. Member Services is also closed on holidays. If you call when Member Services is closed, you can leave a voice message. An agent will return your call no later than the next business day.
Email: php@positivehealthcare.org
Write: Member Services PHP P.O. Box 46160 Los Angeles, CA 90046
Fax: (888) 235-8552
H3572_4006 2019 101518